Art of Active Listening: Delivering Emotional Charged News

Helen Meldrum, PhD, Associate Professor of Psychology for the Program in Health Sciences and Industry/Department of Natural and Applied Sciences at Bentley University in Waltham, Mass., will present “Art of Active Listening: Delivering Emotional Charged News.”

This is a non-promotional sponsored talk by Pfizer and the learning objectives are:

Enhance participant communication skills when discussing a new and/or serious diagnosis and handling difficult questions

Apply empathic counseling skills with a patient facing serious health diagnosis

Formulate sensitive response to patients adjusting to a difficult prognosis

Support patients so they are better able to understand their medical status and participate in their own care